Privacy Policy

We collect information that you voluntarily provide as well as information collected automatically when you use our services.

We use your information to:

• Create and manage customer accounts
• Provide hosting services
• Process payments
• Verify customer identity
• Deliver technical support
• Respond to customer inquiries
• Improve our products and services
• Monitor server performance
• Detect fraud and abuse
• Maintain network security
• Comply with legal obligations
• Send service-related announcements

Payments are processed through trusted third-party payment providers. HappyBee Host does not store your complete credit card or debit card information on our servers.

Payment processors handle your payment information according to their own privacy policies and industry security standards.

HappyBee Host uses cookies to improve your browsing experience. Cookies help us:

• Keep you logged in
• Remember your preferences
• Improve website performance
• Analyze website traffic
• Prevent fraud

You may disable cookies through your browser settings; however, certain features may not function correctly.

Like most hosting providers, we automatically collect server logs including:

• IP addresses
• Browser information
• Requested URLs
• Error logs
• Login attempts
• Access timestamps

These logs are used for security monitoring, performance analysis, abuse prevention, and troubleshooting.

Customers remain the sole owners of all data stored on their hosting accounts. HappyBee Host does not access customer data except when necessary to:

• Provide requested technical support
• Resolve server issues
• Investigate abuse reports
• Comply with legal obligations
• Protect network integrity

Our staff access customer data only when required to perform authorized support activities.

HappyBee Host implements appropriate technical and organizational measures to protect customer information.

While we strive to protect your information, no transmission or storage method is 100% secure.

We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

After account termination, certain records may be retained for accounting, fraud prevention, taxation, or legal compliance.

HappyBee Host may use trusted third-party providers for:

• Payment processing
• Domain registration
• Email delivery
• Monitoring services
• Security services
• Analytics
• Customer support platforms

These providers only receive the information necessary to perform their services and are expected to maintain appropriate privacy protections.

We may disclose information only when required by law, court orders, government requests, law enforcement investigations, fraud investigations, protecting HappyBee Host's legal rights, or preventing abuse of our services.

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict certain processing activities
• Object to marketing communications
• Request a copy of your data where applicable

Some requests may be subject to legal or contractual limitations.

HappyBee Host services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

This Privacy Policy is intended to be read alongside the following HappyBee Host policies: Terms of Service, Acceptable Use Policy, Refund Policy, and Service Level Agreement (SLA).